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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaTasha Jones

LaTasha Jones

November 20, 2024

5  out of  5
rating by LaTasha Jones
"I received the best service from Marcia today. Marcia was able to quote me a very very affordable policy and she was informative, knowledgeable throughout our call."
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Jeffrey Mitchell

October 21, 2024

5  out of  5
rating by Jeffrey Mitchell
"I spoke to Nicole Cruz ,she was very pleasant and got me a really good rate on my insurance"
We responded:
"Jeffrey, I agree with you sir! Nicole is very thorough, and she responds to your questions in a manner that makes this increasingly complex insurance world more understandable. She is a treasure and I am incredibly grateful for you taking the time to share your experience with her. Please refer your friends and family to Nicole as she will provide them with same exceptional service. Thank you for choosing State Farm and our agency for your Home and Auto Insurance!"
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Leonard Parker Jr

June 14, 2024

5  out of  5
rating by Leonard Parker Jr
"I can't believe the efficiency and professionalism that my enquiry was handled for information on an insurance policy."
We responded:
"Mr. Parker, Thank you for the awesome review and giving our agency the opportunity to earn your business. It is our mission to provide exceptional, professional and efficient service. "
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Roberta Johnson

June 5, 2024

5  out of  5
rating by Roberta Johnson
"Good experience with Marcia at Jarrett Bailey State Farm office. Knowledgeable about the product they represent & she did the research on issues I had questions about. Highly recommend for an efficient, professional relationship with an insurance agent. Thanks!"
We responded:
"Roberta that is an amazingly thoughtful review, thank you! And yes, Marcia really is genuinely that person you describe. It is unfortunate you only get to interact with her when you call. We have the pleasure of working with her every work-day! She is as thoughtful and helpful towards us as she is to you. We have a great team. We appreciate you spreading the word! Thank you for your business!"
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Ricardo Gonzalez

April 26, 2024

5  out of  5
rating by Ricardo Gonzalez
"Thank you very much for your great professionalism in explaining detail by detail what this new policy covers me, I see your great experience in knowing your work and being able to help other clients that can help them change with state farm, thank you again and may GOD bless her always"
We responded:
"Ricardo, I agree with you sir! Nicole is very thorough, and she responds to your questions in a manner that makes this increasingly complex insurance world more understandable. I am constantly amazed by her commitment to our customers, this agency, and State Farm. She is a treasure and I am incredibly grateful for you taking the time to share your experience with her. Please refer your friends and family to Nicole as she will provide them with same exceptional service. Thank you for choosing State Farm and our agency for your Home and Auto Insurance!"
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Hussain Etemadi

April 18, 2024

5  out of  5
rating by Hussain Etemadi
"Great job, and I truly appreciate it. I highly recommend them."
We responded:
"Thanks, Hussain! And thank you for allowing us to help you with all of your insurance needs!"
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Arthur Connor

March 19, 2024

5  out of  5
rating by Arthur Connor
"Nicole Cruz was awesome she help me save on my auto insurance she got me the deal I've had in years."
We responded:
"Arthur, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with Nicole. Nicole works hard to ensure that every customer receives top-notch service, and it means a lot to us to know that she succeeded in making your experience enjoyable as well as getting you a great price on you insurance."
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Jessica Primerano

February 27, 2024

5  out of  5
rating by Jessica Primerano
"Nicole was very helpful. Answered all my questions. Also saved me a lot of money bundling my polices. Would highly recommend."
We responded:
"Thank you so much Jessica for taking the time to share your positive experience with us! We are thrilled to hear that all of your questions and concerns were addressed and that we were able to provide auto and homeowners insurance to you at a great value. Nicole works very hard to ensure that every customer has a fantastic experience, and it's incredibly rewarding to know that she met your expectations. "
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Cody Respess

February 22, 2024

5  out of  5
rating by Cody Respess
"Best experience I ever had talk to a nice lady. She answered all my questions. I didn’t have to wait 30 min to a hour to talk to someone. She looked over a policy for me and called me right back less than 30 minutes she went by detail by detail for me and was definitely recommend."
We responded:
"Thank you so much Cody for taking the time to write such a wonderful review about us on Google. We truly appreciate your kind words and your support. Marcia always strives to give each customer the best experience possible. It brings us great joy to hear that you had a positive experience with our insurance services."
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My Babies

February 15, 2024

5  out of  5
rating by My Babies
"This was the best experience I have had with any insurance company and they have the best rates PERIOD!!!! Thank you for your help...they really saved me over $100.00 and now I have better insurance that's even better!"
We responded:
"Thank you so much for taking the time to leave us such a positive review on Google! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Marcia."
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Anastasia Leidy

February 2, 2024

5  out of  5
rating by Anastasia Leidy
"MARCIA SMITH was absolutely AMAZING!!!!!!!!!!!!!"
We responded:
"What a great review Anastasia! Marcia always strives to do her very best for our clients. We are privileged to be able to call you our customer and thanks for choosing State Farm."
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Jeffrey Kidder

January 12, 2024

5  out of  5
rating by Jeffrey Kidder
"Nicole, was very helpful in getting my quote and policy set up for my particular insurance needs. I will be working with them again and would recommend them to others."
We responded:
"Thanks for the kind words, Jeffrey. I am glad Nicole was able to make assisting you with your insurance needs such a positive experience!"
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Shasta Faison

January 9, 2024

5  out of  5
rating by Shasta Faison
"Ms. Smith was truly amazing with helping me with my auto quote. Definitely will be recommending this business.. Remarkable customer service."
We responded:
"Thanks for the kind words, Shasta. I am glad Marcia was able to make assisting you with your insurance needs such a positive experience. Please have your referrals ask for Marcia. She always strives to provide exceptional customer service. "
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Adel Dahab

January 8, 2024

5  out of  5
rating by Adel Dahab
"Good"
We responded:
"Thank you Adel for the 5 star review. We are so thankful for your business."
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kelly matthews

January 4, 2024

5  out of  5
rating by kelly matthews
"Nicole Cruz was excellent . Very friendly and went above and beyond to help me out"
We responded:
"Thanks for the kind words, Kelly. I am glad Nicole was able to make assisting you with your insurance needs such a positive experience!"
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Angelia Lewis

December 5, 2023

5  out of  5
rating by Angelia Lewis
"It is and has been a pleasure being a part of the State Farm Family. They are very compassionate, caring they provide excellent customer service. I highly recommend this team to anyone seeking car insurance or homeowners insurance."
We responded:
"Thanks for the kind words, Angelia Lewis. I am glad Nicole was able to make assisting you with your insurance needs such a positive experience!"
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Antonio Jett

December 5, 2023

5  out of  5
rating by Antonio Jett
"Quick Fast Easy .....Nice... Riding Clean Now..... 🙏"
We responded:
"Thank you, Antonio, for giving us the opportunity to earn your business."
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Alex Vasquez

November 27, 2023

5  out of  5
rating by Alex Vasquez
"Excelente servicio muy amable y explicado todo bien y buenos precios muchas gracias"
We responded:
"Gracias por tus amables palabras, Alex. ¡Me alegra que hayamos podido hacer que ayudarle con sus necesidades de seguro sea una experiencia tan positiva!"
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Linda Smith

October 2, 2023

5  out of  5
rating by Linda Smith
"My representative. Was excited at explaining everything. I had to ask very few questions."
We responded:
"Thank you Linda! Nicole always takes the extra time to make sure you getting just what you need, at the best rate possible. Thank you for your business."
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Elizabeth Nasseri

September 23, 2023

5  out of  5
rating by Elizabeth Nasseri
"Quick to handle all of our insurance needs. Very helpful!"
We responded:
"Thanks for the kind words, Elizabeth . I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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mike hill

September 14, 2023

5  out of  5
rating by mike hill
"I have been with Jarrett since I arrived in Va. in 2007, his company has served me well with all my insurance needs for all these years. The staff is very professional, and Ms, Tina is my go to person. Come to Jarrett Bailey State Farm for all your insurance needs."
We responded:
"Thanks for the kind words, Mike. I am glad Tina was able to make assisting you with your insurance needs such a positive experience!"
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Marcela Pichardo

September 13, 2023

5  out of  5
rating by Marcela Pichardo
"Muy buen servicio en español"
We responded:
"Gracias por tus amables palabras, Marcela. ¡Me alegra que hayamos podido hacer que ayudarle con sus necesidades de seguro sea una experiencia tan positiva!"
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Jeroline Harris

September 8, 2023

5  out of  5
rating by Jeroline Harris
"Nicole was a pleasure to work with. She is knowledgeable and patient explaining each step along the way."
We responded:
"Thanks for the kind words, Jeroline. I am glad Nicole was able to make assisting you with your insurance needs such a positive experience!"
Profile photo of Jerwin Marasigan

Jerwin Marasigan

August 14, 2023

5  out of  5
rating by Jerwin Marasigan
"I would like to recommend and rate Ms.Nicole a ⭐️⭐️⭐️⭐️⭐️ because she’s really responsive all the time."
We responded:
"Thanks for the kind words, Jerwin. I am glad Nicole was able to make assisting you with your insurance needs such a positive experience! I must agree with you 100%, Nicole is very responsive and gives each customer her undivided attention. Thank you for you business!"
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GoddessSermona Leach- Blessings

August 3, 2023

5  out of  5
rating by GoddessSermona Leach- Blessings
"Omg when I say this trust me ms.marcia was such a wonderful help and she's very understanding and she will get you straight. It was a great pleasure to have met and worked with someone that have a wonderful personality. I was talking her head off and she got my policy done all at the same time she didn't even have to stop.. Ms.marcia thank you so much for your help with everything ❤ 💜 keep being amazing"
We responded:
"GoddessSermon Leach-Blessings this is an amazingly thoughtful reply, Thank you! And yes, Marcia really is genuinely that person you describe. It is unfortunate you only get to interact with her when you call. We have the pleasure of working with her every work-day! She is as thoughtful towards us as she is to you. We appreciate you spreading the word! "