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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Silva

August 29, 2025

5  out of  5
rating by David Silva
"Nicole Cruz was amazing. She is very professional, prompt follow-up, and she very engaging. Her customer service skills are ideal. I am extremely satisfied with her support and service. I highly recommend anyone who is looking to save money to call her directly."
We responded:
"Thank you for your 5-star review! I agree with you 100%, Nicole is amazing! My State Farm team and I are happy to be your good neighbor!"
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Tom Brogan

August 29, 2025

5  out of  5
rating by Tom Brogan
"I was able to get new policies for both my Home and automobiles. Nicole was super, excellent service and easy to contact. I am very happy to be with State Farm !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Long

August 24, 2025

5  out of  5
rating by Tiffany Long
"Jarrett is amazing! He always goes above and beyond no matter what he’s doing, he will stop to help me. Anytime I call, he’s there and ready to take care of whatever I need. He’s been my insurance agent since I was on my parents’ plan, all the way through getting my own insurance, and I couldn’t ask for a better agent. I truly appreciate having him as my State Farm agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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darwin alfaro

August 22, 2025

5  out of  5
rating by darwin alfaro
"Excellente servicio por parte de Nicole cruz 10 de 10 se las recomiendo. Si buscas ah alguien en español se las recomiendo te ayuda en lo que se puedo y brindándote el mejor servicio posible."
We responded:
"We’re thankful for your feedback! I agree, Nicole is awesome! It’s our pleasure to assist you with your insurance needs. Please refer your family and friends to Nicole Cruz. If there is anything else we can do to help, please let us know!"
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Nīa Nguyen

August 20, 2025

5  out of  5
rating by Nīa Nguyen
"So helpful, very patient and kind. Malie Daniels was a delight to work with i would recommend her to everyone!"
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misty singleton

August 19, 2025

5  out of  5
rating by misty singleton
"I would just like to say that Malie Daniels was absolutely a pleasure to work with very patient. Very efficient at getting back to me when I needed it very good communicator. She was knowledgeable very professional answered every question I had she was very patient with me and I just loved working with her. I just want you to know that she is an asset to your company, and that woman deserves a raise. I could not have asked for a better insurance agent to work with, and if all of your agents are like that, then you are an absolute gem of a company"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Please be sure to tell all of your friends and family about Maile! If there is anything else we can do to help, please let us know!"
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paul szyszka

August 5, 2025

5  out of  5
rating by paul szyszka
"Fantastic, Marcia was very helpful and looked out for my best interests. Gave me a quote the day I inquired.. She followed up via email quickly once I decided to accept. I got the best service and rates to be found. Talked to real people not automation. All questions and answers given to me, Insured that day! Would definitely contact their office if you are interested in changing insurance groups. Two thumbs up!! This was for renters and auto insurance.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Khaalis Smithers

August 1, 2025

5  out of  5
rating by Khaalis Smithers
"I've been a client of Marcia's for years and it all bloomed from a chance occurrence I had in my youth. Since that paramount moment, we have formed a beautiful and transparent business relationship within which Marcia has been compassionate, communicative, dependable, effective, and honest. She is diligent within her work and a clear expert with insurance policies. On top of being forthright, Marcia (Cia to some) makes it a purpose to extend resources, especially in the forms of knowledge and insight, with hopes and successful strategies meant to empower her customers. It's been 2 years since I've driven, but transitioning back into the scene has been a seamless experience thanks to the help of Cia. She is TRULY an asset - protect her! <3"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Belen Chalar

July 25, 2025

5  out of  5
rating by Belen Chalar
"Realmente estoy muy feliz y agradecida con Nicole, su trato fue excelente y me ayudó a encontrar una póliza para mi carro muy económica."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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K Kelley

July 14, 2025

5  out of  5
rating by K Kelley
"Marcia is a ray of sunshine! Always pleasant and smiling. Quick to respond to your calls."
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A. Young

July 8, 2025

5  out of  5
rating by A. Young
"Excellent customer service! Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kyleigh Skillin

June 30, 2025

5  out of  5
rating by Kyleigh Skillin
"Maile was so amazing and helped me and my sister out so much. This is our first time getting insurance and she made it such a better experience than expected. Thank you to the Jarrett Bailey team for all the help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Brewer

June 30, 2025

5  out of  5
rating by Linda Brewer
"State farm excellent company nice staff and very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angela Jackson

June 20, 2025

5  out of  5
rating by Angela Jackson
"I love my experience with my insurance agent. I was able to address my concerns and have all my questions answered. I felt like we was in the right hands for my insurance needs. Marcia my agent was open and welcoming from our first contact over the phone and once we met in person. I knew I found my agent with state farm. Thank you, Marcia for welcoming me and my family to state farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Laneaysa Carrington (trice)

June 20, 2025

5  out of  5
rating by Laneaysa Carrington (trice)
"Excellent service.Great company to work with will refer them to anyone try state farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kevin

June 16, 2025

5  out of  5
rating by Kevin
"The service I received from Mr Bailey's office was amazing. Tina helped me out and with me being at work with numerous interruptions on my part she helped me all day like I was her only customer. I highly recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rebecca Garrett

June 6, 2025

5  out of  5
rating by Rebecca Garrett
"For years we have been paying way too much in insurance, then an angel came along-Nicole! She took the time to discuss my current policy and ensure the new one had everything and more. My experience was fantastic and I suggest the team 100%."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Raj Pal

June 4, 2025

5  out of  5
rating by Raj Pal
"Always great service from them. What I love is the personal touch. No automated phone system but being able to speak directly with a real person. Maile was great, fast and efficient with taking care of my needs in a timely manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hartwell Stoneham

June 3, 2025

5  out of  5
rating by Hartwell Stoneham
"Jarrett Bailey and his team are excellent! Very knowledgeable, helpful, and quick to respond."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Sergiy Kasyanenko

Sergiy Kasyanenko

June 3, 2025

5  out of  5
rating by Sergiy Kasyanenko
"Maile at State Farm truly exemplifies exceptional customer service. She was patient, attentive, and took the time to carefully address my questions and concerns regarding home insurance. In addition, she provided helpful information about multi-policy coverage options and potential discounts, which I greatly appreciated. I left the conversation feeling fully informed and confident in my decisions, with no outstanding questions. The experience was a clear reflection of high-quality customer service. Thank you, Maile, for your outstanding support!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eleanor Motta

May 31, 2025

5  out of  5
rating by Eleanor Motta
"Nicole Cruz was so sweet and made switching quick, easy, and simple for a new car owner! Truly one of the only times I've called a large company like this and received such fast, kind, and professional assistance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jade Williams

May 22, 2025

5  out of  5
rating by Jade Williams
"The lady was very helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elias Bonilla

April 29, 2025

5  out of  5
rating by Elias Bonilla
"Mi experiencia fue espléndida, buena comunicación, profesionalidad y atención."
We responded:
"Le Agradecemos Muchisimo su review, por favor no dude en comunicarse con nosotros para todos sus necesidades de seguro. "
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Katie Byrnes

April 24, 2025

5  out of  5
rating by Katie Byrnes
"My family and I have been with Jarrett & Tina for 30+ years and could not recommend them enough. My parents have used them since I can remember. When I was a little girl, I would go into their office with my dad and they always made me feel comfy and right at home. When I came to be 15, I signed up my own account once I got my own license. I’ve grown with them- car insurance, apartment insurance, house insurance, RV insurance. They have always given off more of a ‘small buisness’ vibe than being a part of a big conglomerate. We are not just a number and I think that makes such a big difference. Cheesy but I know, but they truly feel like a ‘good neighbor’. I don’t foresee myself ever using anyone else. Hoping to someday sign my own kids up with them. They are always extremely quick to respond and wonderful to speak with. Their prices are also fair and competitive. 10/10 would recommend, you will not regret it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ferris Bueller

April 18, 2025

5  out of  5
rating by Ferris Bueller
"I appreciate all the wonderful support and care provided to me and my family. The service is always on point whether im working with Marcia, Jarrett, or Nicole. I highly recommend this team and a special thank you to Marcia! Always a pleasure. 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"