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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

mike hill

September 14, 2023

5  out of  5 rating by mike hill
"I have been with Jarrett since I arrived in Va. in 2007, his company has served me well with all my insurance needs for all these years. The staff is very professional, and Ms, Tina is my go to person. Come to Jarrett Bailey State Farm for all your insurance needs."

Marcela Pichardo

September 13, 2023

5  out of  5 rating by Marcela Pichardo
"(Translated by Google) Very good service in Spanish (Original) Muy buen servicio en español"

Jeroline Harris

September 8, 2023

5  out of  5 rating by Jeroline Harris
"Nicole was a pleasure to work with. She is knowledgeable and patient explaining each step along the way."

Jerwin Marasigan

August 14, 2023

5  out of  5 rating by Jerwin Marasigan
"I would like to recommend and rate Ms.Nicole a ⭐️⭐️⭐️⭐️⭐️ because she’s really responsive all the time."

GoddessSermona Leach- Blessings

August 3, 2023

5  out of  5 rating by GoddessSermona Leach- Blessings
"Omg when I say this trust me ms.marcia was such a wonderful help and she's very understanding and she will get you straight. It was a great pleasure to have met and worked with someone that have a wonderful personality. I was talking her head off and she got my policy done all at the same time she didn't even have to stop.. Ms.marcia thank you so much for your help with everything ❤ 💜 keep being amazing"

Sc0BaR eXeCutI0N

August 2, 2023

5  out of  5 rating by Sc0BaR eXeCutI0N
"Super duper awesome experience!!! Got insured immediately and the rates were great as well!"

Roberto Rodriguez

August 1, 2023

5  out of  5 rating by Roberto Rodriguez
"fantastic customer service and a great help with setting up a commercial policy."

Wanda Davis

July 28, 2023

5  out of  5 rating by Wanda Davis
"Nichole Cruz was really great and patient she had great customer service and we highly recommend them!"

Molley Ourada

July 21, 2023

5  out of  5 rating by Molley Ourada
"I have been with State Farm for 20 years and lived in a couple states. When I moved to Virginia I tried a few offices and Jarrett’s office was the best! He and his staff were always super friendly and incredibly helpful. Marcia has helped me several times work through things and was so sincere and caring! Thank you so much!"

Heather's Journey

July 20, 2023

5  out of  5 rating by Heather's Journey
"Tina N. was awesome and so helpful and knowledgeable, made my auto insurance process go smooth and was wonderful to talk to ☺️ best costumer service!"

Ryan Williams

July 17, 2023

5  out of  5 rating by Ryan Williams
"Tina was very friendly, respectful and helpful."

Devon Vines

July 14, 2023

5  out of  5 rating by Devon Vines
"Nicole was great to work with. If you want good customer service the call them!!!"

Matthew Pownall

July 12, 2023

5  out of  5 rating by Matthew Pownall
"I went online for a quote and Nicole reach out to me. Nicole was absolutely amazing, explained everything so well so I could understand it. She was very perfessional and nice. If you need help definitely ask for Nicole."

William Thornton

July 12, 2023

5  out of  5 rating by William Thornton
"Great experience, everybody was friendly and professional. I will enjoy dealing with this office in the future."

Daisy Bloom

July 6, 2023

5  out of  5 rating by Daisy Bloom
"Marcia was amazing. They helped me with all of my questions and helped me get the best possible deal for what I wanted. They were very kind and friendly. Marcia made me feel like i was talking to a neighbor. The whole process was very comfortable and i really value places and people that make me feel welcomed and help me understand everything before hand. Highly recommend this place and highly recommend Marcia."

SBM

June 30, 2023

5  out of  5 rating by SBM
"Nichole Cruz was very helpful when setting up my policy. She was respectful and also told me about offers which made getting my policy so much easier thank you so much for all your help Nicole."

Shawn Beaver

June 27, 2023

5  out of  5 rating by Shawn Beaver
"Very polite and mannered….. Timely responses to any inquiries!!! Best agent out there!!"

George Vloyianitis

June 27, 2023

5  out of  5 rating by George Vloyianitis
"Very personable agent Marcia explained coverage and was extremely friendly and did not rush the process. Rate for the coverage was very reasonable so I gave the business to State Farm. State Farm from past experience is a company that cares and offers excellent service."

james shellington

June 13, 2023

5  out of  5 rating by james shellington
"Marcia is one of the best people who could work for State Farm. She’s always there when I need her. You guys Rock. Ms. Haskins"

Carlos

June 9, 2023

5  out of  5 rating by Carlos
"Nicole Cruz helped me to get my first insurance. Fantastic customer service, I would definitely recommend her with my friends and family."

Karli Guido

June 3, 2023

5  out of  5 rating by Karli Guido
"Nicole called me last week to discuss a quote request I had submitted online. I had an excellent quote within 10 minutes. She got me all squared away with very little time and effort. She was so incredibly nice and helpful, highly recommend!"

Jason Feazell

May 19, 2023

5  out of  5 rating by Jason Feazell
"Great service! Fast and pleasant!"

Christine Larkin

May 17, 2023

5  out of  5 rating by Christine Larkin
"Very pleasant. Listened and answered all my questions. Got me a great quote despite some challenges !"

kfbrls

May 11, 2023

5  out of  5 rating by kfbrls
"Jarrett Bailey has been my agent for many years. Always terrific customer service!!"

Vanessa Lopez

May 8, 2023

5  out of  5 rating by Vanessa Lopez
"Customer service here were really helpful and friendly. I looked around for quotes for the past two days and I decided to go with this one. It is my first time getting insurance and buying a car all on my own so I had no idea what anything meant. The two ladies I spoke to on the phone were extremely helpful and nice, walking me through everything and explaining to me what things meant. For me, customer service is important and State Farm was the most helpful when shopping around for quotes, not to mention that they met my needs financially. I definitely made the right decision with this one."